Privacy Policy

1. Introduction & Data Controller

CYNEX Studio ("CYNEX," "we," "us," or "our"), founded and led by Abdul Manan (CH Manan), is committed to protecting the privacy and security of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit https://cynex.abdulmanan.online (the "Website"), use our open-source tools and digital products, or engage our custom web engineering, e-commerce, and AI automation services.

2. Information We Collect

We collect only the minimum information necessary to scope, deliver, and maintain your digital systems:

• Project Inquiry & Contact Data: Your name, email address, country/region, phone or WhatsApp number, preferred communication channel, estimated page count, budget range, and project description submitted through our contact form or direct communication channels.
• Client Onboarding & Project Assets: Brand assets, product catalogs, domain registrar or DNS settings, and delegated staging credentials provided by clients strictly for executing contracted engineering milestones.
• Technical & Performance Telemetry: Standard, non-identifying HTTP request metadata (such as browser type, device viewport, and anonymized performance metrics) used strictly to maintain sub-second page load speeds and defend against automated abuse.

3. How We Use Your Information

We process your information solely for legitimate business and contractual purposes:

• Reviewing project inquiries and delivering tailored architectural scopes, fixed-milestone proposals, and timelines via Email or WhatsApp.
• Designing, engineering, testing, and deploying contracted websites, admin dashboards, e-commerce stores, custom domain emails, and AI sales concierges.
• Providing invoices, milestone receipts, source-code handovers, and ongoing security or maintenance support.
• Maintaining the security, uptime, and accessibility of our Website and digital products.

4. Local Storage, Session Storage & Cookies

Our Website is engineered to respect visitor privacy and does not use invasive third-party advertising cookies or cross-site tracking pixels. We use lightweight browser storage strictly for functional user experience:

• Theme & Currency Preferences (localStorage): Stores your selected visual theme (Dark, Light, or System) and pricing display currency (USD or PKR) locally on your device.
• Inquiry Handoff State (sessionStorage): Temporarily holds your submitted contact form summary during your active browser session so our confirmation screen can generate a 1-click pre-filled WhatsApp or Email brief.

5. Third-Party Infrastructure & Sub-Processors

We do not sell, rent, or trade your personal data to third parties. To deliver high-availability web engineering and cloud systems, we rely on industry-standard infrastructure providers bound by strict data-processing and security standards, including Cloudflare (DNS, SSL & WAF edge protection), Vercel / Cloud VPS providers (application hosting), Google Cloud / Firebase (authentication & databases where contracted), Cloudinary (media CDN), and WhatsApp / Google Workspace (direct client communications).

6. Client Confidentiality & AI Data Protection

All proprietary business logic, customer records, private source repositories, and API keys shared with CYNEX Studio during a client engagement are treated as strictly confidential. When we engineer custom 24/7 AI sales assistants or workflow automations for your business, your proprietary business data is isolated to your dedicated environment and is never sold or shared with external parties.

7. Data Security & Retention

We implement HTTPS/TLS encryption in transit, role-based access controls (RBAC), input sanitization, and least-privilege credential management across all systems we build. Inquiry records are retained only as long as necessary to fulfill project discussions, active service agreements, or applicable tax and legal obligations.

8. Your Privacy Rights (GDPR, UK GDPR & International Clients)

Regardless of whether you are located in the United States, United Kingdom, European Union, United Arab Emirates, Pakistan, or elsewhere, you have the right to request access to, correction of, export of, or deletion of any personal information we hold about you. To exercise these rights, contact us directly using the details below.

9. Contact Information

For any privacy-related questions, data requests, or security inquiries, please contact: